Refund and Returns Policy


 
Last updated February 01, 2026

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.
 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 

RETURN PROCESS

 

To return an item, please email customer service at support@fuzzitoys.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
 
Fuzzitoys
Attn: Returns
RMA #
130 East Walnut Street
Green Bay, WI 54301
United States
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
 

EXCEPTIONS

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
 
 

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:
 
 
+1 (920) 306-6884
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