No products in the cart.
Most frequently asked question's
How do I place an order?
Ordering through our website allows you to take advantage of our quick, one page ordering process. Your data is secure and encrypted every step of the way, and we do not store credit card information for your peace of mind. Your personal information is never shared with any other companies, and you can make changes and review what you have entered nearly every step of the way. Our website is available 24 hours a day for your shopping convenience. Our website accepts Visa, Mastercard, Discover, American Express, Paypal as payments.
How do I change quantities or cancel an item in my order?
f you need to change quantities on one of the items in your order or cancel an item in your order, please feel free to email us at support@fuzzitoys.com or give us a call at +1 (920) 306-6884 as soon as possible. We will be happy to assist you with any changes to your order, and can send you an updated copy of your invoice with the new changes reflected.
My order shipped but hasn't arrived...what do I do?
For your peace of mind, we put tracking on all packages and insure all packages against loss or damage by the carrier. If you have confirmed that your order has shipped but it has not been received in a reasonable period of time, please either email us at support@fuzzitoys.com or give us a call at +1 (920) 306-6884 so we may assist you in locating it.
What if an item is missing from my shipment?
In order to process your order as quickly as possible, we may occasionally ship your order in multiple shipments. If this occurs, the packing slip included in the package will indicate which items are included in that shipment and which items will be included in a separate shipment. Please review the packing slip included with your order for any notations regarding your order. Due to the systems of checks and balances we have put in place to insure order correctness, we have an outstanding record of order accuracy, but understand that human errors can happen. If you still have questions regarding your order after reviewing your packing ship, please contact customer service for assistance.
What if my item is not in stock?
If your order contains out of stock items, we will notify you as soon as possible by email. If your order contains multiple items, we will be happy to ship your in stock items immediately, and ship the backordered items in a separate shipment when they arrive at no additional shipping cost.
